1 Identify an important teamwork need
- Such as: reduce expense, increase safety, improve customer satisfaction, etc.
- Schedule team building workshop with all teammates present.
2 Present Choice Model in a workshop by relating it to your important teamwork need.
- See video of “How to Present Choice Model”
3 Team Talk
- Facilitate a discussion where you identify work behaviors all teammates believe will successfully address the team’s need.
- Use this list of known attitudes and behaviors to jump start your Team Talk conversation.
4 Create Work Agreements all teammates commit to live.
- Read this article and others for instructions.
Result: Satisfied Team Customers when teammates live the Work Agreements.